Ava Diamond’s Commitment to Meeting Planners

	IN PREPARATION, I WILL
	Be available to discuss plans for my speech. Integrate my speech with what your organization does and why it does it.
	Know the theme of your meeting and relate my presentation to it. Know why I am there and have a specific plan to accomplish your goals for my presentation. Know why your people would want to hear what I have to say on this topic.
	Notify you in advance of my travel itinerary.
	ON-SITE, I WILL
	Notify you when I arrive on site and contact you immediately should any serious delays occur. Be accessible to you from the time I arrive until I leave.
	Tell you the truth, 100% of the time.
	Coordinate with the set up crew, and be in the meeting room for a sound check at least one hour before I speak. Stay out of the way until it is my turn to speak.
	Study your audience and the other speakers to align my message with them.
	Provide an easy, brief introduction and be available to coach my introducer. Be in the room, visible to you even before my introduction begins.
	DURING MY PRESENTATION, I WILL
	Walk on stage cheerfully and open my speech with energy and purpose.
	Present well-researched, profound information which I will combine with my own experience and expertise. Use stories and humor liberally. Use appropriate audio-visuals to enhance the look, feel and impact of my speech.
	Never use off-color language or material.
	Interact with and involve the audience through questions, a show of hands, eye contact and exercises as appropriate. Allow for questions and comments from the audience during my presentation. Summarize key points, and relate them to your organization and your people.
	Only offer my books and tapes if approved in advance. Never abuse my assignment by turning my speech into a sales pitch.
	Stick to my time frame and adjust if needed.
	AFTER MY PRESENTATION, I WILL
	Stay around after my speech briefly to answer questions or hear comments.
	Itemize my expenses and bill you promptly after the speech. Provide receipts as needed.
	Promptly fill any orders for my products.
	Send a copy of my email newsletter for each audience member as a follow-up, if desired.
	Suggest strategies to continue the impact of my message during follow-up.
	Never disclose any sensitive information about your organization.
	Be willing to accept personal phone calls or email to follow up on the speech from individual audience members or executives.
	IN SUMMARY
	I will deliver an exceptionally good presentation in a highly professional manner.

Ava Diamond commits to these accountability standards, adapted from ones originally established by Jim Cathcart, CSP, CPAE, and past-president of the National Speakers Association, as a personal and professional code of conduct for speakers.