Category Archives: Employee Engagement

To Be a Better Leader, Listen with TING

When we are in a conversation with another person, what are most of us generally doing while they are talking? If we were honest, we would have to admit that we’re usually thinking of how we will respond. There are very few of us who are fully engaged and deeply listening to the other person’s…

Help Them See the Impact of Their Work

Let’s face it. Not every job is challenging. Not every job is exciting. How then, as leaders, can we help people be enthusiastic about their job no matter what their job is? We need to help them see the benefit of the work they do. Several years ago, my mother spent a couple of days…

Paint the White Lines on the Side of the Road and Set Them Free

It’s tempting to want people to do their work “our way.” This is particularly true if we used to do the job they are doing and we’ve been promoted to manage the group. “After all,” we reason, “doing it the way I did it is what made me successful—they should just do the same thing.”…